This policy is designed to comply with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (GDPR), and the Jamaica Data Protection Act, 2020. We take our responsibilities seriously and have implemented comprehensive measures to ensure your information remains secure and is used only for legitimate purposes.
Last updated: 18 December 2025
Digital Out-of-Home (DOOH) Advertising Company
For the purposes of data protection law, Xplore Media is the Data Controller of your personal data
If you have any questions or concerns about how we handle your personal data, please don’t hesitate to reach out to us:
We aim to respond to all enquiries within 48 hours during normal business days. Your privacy matters to us, and we’re here to ensure you feel confident about how your information is managed.
To provide you with exceptional service and manage our advertising campaigns effectively, we collect certain types of personal data. We are transparent about what we collect and why, ensuring you maintain control over your information at all times.
When you choose to engage with our services, you may provide us with:
This information allows us to understand your needs, deliver tailored solutions, and maintain effective communication throughout our business relationship.
When you visit our website, we automatically collect certain technical data to improve your experience:
We process your personal data responsibly and only for specific, legitimate purposes. Transparency is at the heart of our approach, and we ensure every use of your data serves a clear business need whilst respecting your privacy rights.
To respond to enquiries, provide quotations, and maintain ongoing dialogue with clients and prospective clients
To manage advertising bookings, coordinate campaigns, and deliver the services you’ve requested
To issue invoices, process payments, and maintain accurate financial records
To improve our website functionality, refine our services, and deliver better customer experiences
To meet legal, regulatory, or contractual obligations under Jamaican, UK, and EU law
To send relevant updates and promotional materials where you have given explicit consent
We will never use your data for purposes incompatible with those listed above. If we intend to process your data for a new purpose, we will notify you beforehand and, where necessary, seek your consent.
Where you have given clear, informed permission for us to process your data for specific purposes, such as receiving marketing communications
To perform our obligations under a contract with you or to take steps at your request before entering into a contract, such as delivering advertising services
To comply with legal requirements under Jamaican, UK, or EU laws, including tax, accounting, and regulatory obligations
To operate and grow our business effectively, provided this does not override your fundamental rights and freedoms. We carefully balance our interests against your privacy rights
If you have questions about the legal basis we rely on for any specific processing activity, please contact us using the details provided at the end of this policy.
Your trust is paramount to us. We want to be completely transparent about when and why we might share your personal data with third parties. Rest assured, we never sell or rent your personal information to anyone for marketing purposes.
We may share your personal data only in the following limited circumstances:
Accountants, legal advisers, auditors, and other consultants who require access to your data to provide services to us
Secure payment gateway providers who process transactions on our behalf using industry-standard encryption
Technology service providers who host our website, manage our systems, and support our digital infrastructure
Law enforcement agencies, courts, or regulatory authorities where we are legally required to disclose information
All third parties with whom we share data are required to protect your information in accordance with applicable data protection laws and to use it only for the specific purposes we have outlined. We carefully vet our service providers and maintain contractual safeguards to ensure your data remains secure.
In today’s interconnected world, some of our service providers may be located outside Jamaica or the UK/EU. When we transfer personal data internationally, we take every precaution to protect your information.
We conduct regular reviews of our international transfer arrangements to ensure ongoing compliance and security.
We believe in the principle of data minimisation—we only keep your personal data for as long as genuinely necessary. Our retention practices balance practical business needs with your privacy rights.
When data is no longer required, we securely delete or anonymise it using industry-standard methods. You may request deletion of your data at any time, subject to our legal obligations.
Under GDPR and Jamaican data protection law, you have powerful rights over your personal data. We are committed to facilitating the exercise of these rights and will respond to all requests promptly and transparently.
Xplore Media uses cookies and similar technologies to enhance your browsing experience and understand how visitors interact with our website. Cookies are small text files stored on your device that help us remember your preferences and analyse site usage.
You maintain full control over cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when they’re being sent. Please note that disabling cookies may affect website functionality.
Continued use of our website implies consent to our use of cookies unless you’ve disabled them. For detailed information about the specific cookies we use, please refer to our Cookie Policy.
Protecting your personal data is a top priority. We implement robust technical and organisational measures designed to safeguard your information against unauthorised access, alteration, disclosure, or destruction.
Our security measures include:
Whilst no system can be guaranteed to be 100% secure, we take all reasonable steps to protect your information. In the unlikely event of a data breach that poses a risk to your rights, we will notify you and relevant authorities in accordance with legal requirements.
Our services are designed for businesses and are not intended for children under 16 years of age. We do not knowingly collect or process personal data from minors. If we become aware that we’ve inadvertently collected data from a child, we will take steps to delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.
Your privacy matters to us, and we’re committed to addressing any questions or concerns you may have about how we handle your personal data. Whether you want to exercise your data protection rights, have questions about this policy, or simply want to learn more about our data practices, we’re here to help.
We aim to respond to all enquiries within 48 hours during normal business days. Thank you for trusting Xplore Media with your personal information. We take that responsibility seriously and are committed to protecting your privacy whilst delivering exceptional advertising services.
